Connected Facilities Management From Chardfm

Our vision is to be the leading fm provider in Scotland by delivering highly respected forward thinking personal service. Our business delivers complete fm solutions by adhering to our core values:

• Personally answered calls
• Problem solving first time every time
• Quality beyond Assurance
• Proactive fm solutions
• Carbon friendly service delivery
• Connected fm thinking
• Technology linking people at all levels
• Friendly and professional
• First choice employer
• Carbon friendly company

The Chardfm culture promotes open and honest communication and continuous improvement accomplished by empowering our people through training, support, motivation and respect.

As a team at Chardfm we have established the following guiding principles from which to govern our behaviours at all times in order to ensure we're delivering a first class service:

• To be friendly, courteous and respectful
• Pause, think, respond
• Follow a problem until it is solved
• Don't put off until tomorrow
• Make the first solution the right one
• Your problem is our problem
• Communicate all day every day